Terms of Use (EULA)
Last updated: 28 September 2026
1. Provider and scope
These Terms govern your use of the iOS app “Tamoji” (the “App”), provided by Viktoriia Ponomarova, Grashofstraße 19, 80995 München, Germany (“we”, “us”). Full contact details are in our Impressum. By downloading or using the App you agree to these Terms. They form the end-user licence agreement between you and us; Apple is not a party to it (see section 10).
2. What Tamoji is — and isn't
Tamoji is a self-help and motivation app that turns working on tasks into a game of taming a monster. The daily check-in and the resulting “monster type” are playful self-reflection tools. Tamoji is not a medical device and does not provide medical, psychological or therapeutic diagnosis, advice or treatment. If you are struggling with your mental health, please contact a doctor or qualified professional.
3. Licence
We grant you a non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes on Apple devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms. You may not copy, modify, decompile, reverse-engineer or redistribute the App, except where mandatory law permits it. All rights in the App, including characters, artwork and texts, remain with us.
4. Free version and Tamoji Pro
The App can be used for free with limited features. Additional features (“Tamoji Pro” / “Sanctuary Pro”) are available as:
- Monthly subscription — auto-renewing every month;
- Yearly subscription — auto-renewing every year;
- Lifetime — a one-time purchase, no subscription.
Prices are shown in the App before purchase in your local currency, including applicable VAT.
5. Purchases, billing and auto-renewal
- All purchases are made through Apple's App Store and charged to your Apple ID. Apple's payment terms apply.
- Subscriptions renew automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the end of the current period.
- If a free trial is offered, it converts to a paid subscription at its end unless you cancel at least 24 hours before it ends. Any unused part of a trial is forfeited when you buy a subscription.
- Cancel any time in iOS Settings → [your name] → Subscriptions, or at apps.apple.com/account/subscriptions. Cancellation takes effect at the end of the current billing period; you keep Pro until then.
- Price changes are handled by Apple, which notifies you in advance and, where required, asks for your consent.
- If you reinstall the App or use a new device, tap “Restore” on the paywall to restore your purchase.
6. Right of withdrawal and refunds
Because Apple sells the App and in-app purchases to you, any statutory right of withdrawal for consumers in the EU and all refunds are handled by Apple under its terms. You can request a refund at reportaproblem.apple.com. We cannot issue refunds ourselves.
7. Your data
Your content (tasks, check-ins, reflections, photo) is stored only on your device. You are responsible for your device backups. If you delete the App or use “Reset all data”, this content is permanently lost. Details: Privacy Policy.
8. Availability and changes
We continuously improve the App and may change or remove features, as long as this is reasonable for you and paid Pro features you have bought are not materially reduced. Statutory rights for defects in digital products (§§ 327 ff. German Civil Code, BGB) remain unaffected; we provide updates required to keep the App in conformity.
9. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and where we have given a guarantee. For slight negligence we are liable only for breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible and on which you may regularly rely), limited to the typical, foreseeable damage. Otherwise, liability for slight negligence is excluded. Statutory rights for defects remain unaffected.
10. Apple-specific terms
- These Terms are concluded between you and us only, not with Apple. We, not Apple, are solely responsible for the App and its content.
- Apple has no obligation to provide maintenance or support for the App.
- If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the App.
- We, not Apple, are responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, consumer protection or privacy claims, and claims that the App infringes a third party's intellectual property rights.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms when using the App.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
11. Governing law and disputes
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country in which you habitually reside.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
12. Changes to these Terms
We may update these Terms for valid reasons (e.g. legal changes or new features). We will inform you in the App of material changes in good time. Changes do not affect purchases already made to your disadvantage.
13. Contact
Questions and support: [email protected]
If the English and German versions differ, the German version prevails.